Contact
Let’s Talk
Whether you’re sourcing equipment for a new clinic, scaling a regional distributor network, or need service on existing systems — our team is ready to respond.
How Can We Help?
Pick the channel that matches your request. We reply to all inquiries within one business day.
General Inquiries
Partnership, media, and anything that doesn’t fit elsewhere.
- sales@iwamed.com
- +86 188 2330 8821
Sales
Quotes, product questions, distributor onboarding, and bulk clinical rollouts.
- sales@iwamed.com
- +86 188 2330 8821
Technical Support
Troubleshooting, warranty claims, service scheduling, and remote diagnostics.
- service@iwamed.com
- +86 139 2380 6063
Headquarters
Shenzhen, GuangdongGuangming DistrictOpen in Google Maps ↗
Shenzhen IWAMED Technology Co., Ltd.
- Address
-
Building 4, Zhongpengcheng Industrial Park,
Matian Street, Guangming District,
Shenzhen, Guangdong 518107, P.R. China - Phone
- +86 188 2330 8821
- sales@iwamed.com
- Hours
- Monday – Friday, 9:00 – 18:00 CST (GMT+8)
- After-hours
- Clinical service requests are handled 24/7 via the service desk.